1. Agreement
These Terms of Service ("Terms") are an agreement between you and InstaFile ("we," "us"). By using our website and tools (the "Service"), you agree to these Terms. If you do not agree, please do not use the Service.
2. The Service
InstaFile provides online tools to compress, convert, edit, and vectorize images, GIFs, videos, and PDFs. Some tools are free; others may require a paid plan or paid credits. We may add, change, or remove features over time.
3. Your account
- You are responsible for the email account you use to sign in and for activity under your account.
- You must be at least 13 years old to use the Service.
- Provide accurate information and keep your access secure. Tell us if you suspect unauthorized use.
4. Your content and rights
You keep all ownership of the files you upload. You grant us only the limited, temporary permission needed to process your files and return the result to you — nothing more. As explained in our Privacy Policy, we do not store your files after processing.
You are responsible for the files you upload. You confirm you have the rights to them and that processing them does not infringe anyone else's copyright, trademark, privacy, or other rights.
5. Acceptable use
You agree not to use the Service to:
- upload or create unlawful, infringing, or harmful content, or content you have no right to use;
- process malware, or attempt to disrupt, overload, or gain unauthorized access to the Service;
- reverse-engineer, scrape, or copy our software, models, or underlying technology;
- resell or redistribute the Service except through features we explicitly provide (such as a future API).
6. Paid features and billing
Certain features — such as larger batches, larger files, and image vectorization — may require a paid plan or paid credits. When paid features are available:
- Prices and what each plan includes are shown at checkout.
- Payments are handled by our payment provider, which acts as the merchant of record (the seller of record) and processes your payment and any applicable taxes. Your payment is subject to their terms as well.
- Subscriptions renew automatically until you cancel; you can cancel anytime and keep access through the end of the paid period.
- Prepaid credits are consumed as you use the paid tool and are non-transferable.
- Except where required by law or stated at purchase, payments are non-refundable. We may change prices with notice for future billing periods.
7. Intellectual property
The Service, including our software, design, brand, and our proprietary vectorization technology, belongs to us and is protected by law. These Terms do not give you any rights to our intellectual property beyond using the Service as intended.
8. Keep your originals — service provided "as is"
Always keep your own copy of any file you process. The Service is provided "as is" and "as available," without warranties of any kind. We do not guarantee that results will be perfect, that the Service will be uninterrupted or error-free, or that files will always be processed successfully.
9. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost data, lost files, or lost profits. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the prior three months or 50 US dollars.
10. Suspension and termination
We may suspend or terminate access that violates these Terms or that we reasonably believe harms the Service or others. You may stop using the Service and delete your account at any time.
11. Changes to these Terms
We may update these Terms. If changes are material, we will update the date above and, where appropriate, notify you. Continuing to use the Service after changes means you accept the updated Terms.
12. Governing law
These Terms are governed by the laws applicable where InstaFile is established, without regard to conflict-of-laws rules.
13. Contact
Questions about these Terms? Email us at support@instafile.net.